Return and Refund Policy
Please contact us with any return needs. Due to the nature of our product and the way they need to be handled we will not accept any returns of any open products. If you would like to return an unopened product you will be assessed a 20% restocking fee. We may possibly replace a product if the customer returns the unused portion of the unsatisfactory product to us, if they have received verification from us to do so.
Cancellation Policy
We are happy to cancel any orders which have yet to leave our warehouse. Simply send an email to our support department and we will happily cancel the order and refund your payment.
If an order has already left our warehouse, we are unable to refund the order until it has been returned to us. In this instance we will only be able to refund the order less any shipping paid.
Shipping
All orders are shipped USPS unless otherwise discussed.
Three levels of shipping
First Class: orders under 8 liquids are shipped first class for $8.99 3-5 business days
Orders larger then 8 liquids are shipped priority medium size box $25
Priority Shipping: requested $15 2-4 business days (less than 8 liquids.)
Express Shipping: requested $40 1-2 business days (less than 8 liquids.)
Orders greater than $199 ship free priority box.
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